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Are you an experienced and enthusiastic Quality Officer who is committed to providing high-quality services?
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Do you have experience in using data to inform continuous improvement initiatives using innovative methods?
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Are you searching for that unique opportunity that offers job satisfaction and a work/life balance?
Bellarine Community Health are seeking a dedicated and experienced Quality Officer to join our Quality and Risk team. This Part-Time (0.7 FTE – 7 x 7.6 hour days/53.2 hours a fortnight) position is based at Point Lonsdale on the beautiful Bellarine Peninsula.
The Position Description is available here: PD Quality Officer JAN2025.
About the Team
The Quality Team at Bellarine Community Health is comprised of the Quality & Risk Manager and the Quality Officer. Though a small team, both roles work collaboratively with staff at all levels across the organisation. The Quality team are focussed on effective and efficient processes that not just meet compliance with standards and regulation but go further to support and enhance the delivery of high-quality services across BCH.
About the role
Working under the guidance of the Quality & Risk Manager, the Quality Officer will work across all areas of the organisation to support and promote high quality service delivery in accordance with standards, guidelines, legislation, policy and funding obligations. This position has a focus on using multiple forms of data (e.g from incidents, feedback, internal and external audits) to inform continuous improvement activities across the organisation.
The Quality Officer will develop and support innovative ways to engage with and draw on client and community insights and experience to drive innovation and quality improvement and support service and strategic planning which responds to community need.
The Quality Officer role is available Part-Time as 0.7 FTE (7 x 7.6 hour days – 53.2 hours a fortnight).
To be successful in this role, you will have…
- Tertiary qualifications or substantial experience in a relevant field.
- Experience in quality improvement activities.
- Highly developed interpersonal, written and verbal communication, organisational and facilitation skills.
- Demonstrated experience in establishing and maintaining effective relationships with diverse stakeholders e.g., clients, community members, community groups, staff, volunteers.
- Demonstrated organisation and time management skills with the ability to set priorities, meet deadlines and manage competing demands.
- A conscientious, resourceful approach to work, consistently producing high-quality outcomes and maintaining active engagement in tasks.
- Ability to work proactively and independently, as well as a part of a team.
- Competent in the use of information technology (e.g., Microsoft Office) and in Quality Management and Client Management Systems.
What we offer
To support you to balance your work/life commitments, grow your skills and expertise, enjoy work and feel valued, we offer the following:
- Generous salary packaging benefits – you can access some of your annual salary tax free each year, hence you pay less tax each pay and take more pay home
- Living Expenses capped at $15,900 annually (includes repayments on mortgages, credit cards, personal loans, and rental payments)
- Meal Entertainment & Accommodation capped at $2,650
- Find out more about salary packaging by clicking here
- Discounted gym membership at seven sites across the region
- A supportive, positive and inclusive workplace culture with managerial and senior leadership support
- Online induction and onsite orientation
- Generous leave arrangements including annual leave, professional development and parental leave
- Employee assistance program
- Flexible work environment with ability to work some hours from home (as negotiated with manager)
Conditions of Employment
- A current National Police Check
- A current Working with Children Check
- A current Victorian Driver’s Licence
How to Apply
To find out more, please contact Sarah Marshall, Manager – Quality & Risk, by phone on 03 5251 4602 or email at sarah.marshall@bch.org.au.
The Position Description is available here: PD Quality Officer JAN2025.
Applications must include cover letter, response to key selection criteria, application form (via the BCH website), and resume in PDF format. Please submit your application to [email protected] today – applications are being assessed as they are received with final applications closing at 5.00 pm on Monday 27th January 2025.
Bellarine Community Heath is an inclusive employer. We are a family friendly workplace and aim to create a work environment where all employees are respected, connected, and can contribute, regardless of age, culture, ability, family and caring responsibilities, gender or gender identity, Indigeneity, religion, or sexuality. We strongly encourage applications from people with lived experience of diversity.
Bellarine Community Health is committed to protect children and reduce any opportunities for abuse or harm to occur.
Bellarine Community Health acknowledges the Wathaurong people as the Traditional Custodians of the Wadawurrung land on which our sites are located and across which we provide services and programs for the diverse community. We are proud to be an inclusive workplace and welcome people from all cultures and backgrounds to our service.
