Bellarine Community Health aims to provide the best possible care to our clients.
Thank you for taking the time to let us know what our service did well or what we might be able to improve on. Your feedback is welcomed and helps us improve the services we provide to our community.
Complaints, feedback and whistleblower disclosures are always welcome. You can:
- Talk to us, ask to speak to a manager
- Write down your feedback in a letter or email
- Use the ‘Have Your Say’ form available at all reception sites
- Fill in the online feedback form below
Or your family, friend or an advocate of your choice can talk to us on your behalf, with your permission.
Your feedback will be treated confidentially and directed to the relevant manager.
APPLY TO JOIN OUR CONSUMER ADVISORY GROUP
BCH invites you to apply to join their Consumer Advocacy Network!
The BCH Consumer Advisory Network is a group of BCH clients who offer feedback, advocate for improvements, consult with the design of programs or policies, review our work, and generally help with decision making about the direction of the service. If you would like more information, phone BCH and ask to speak to the quality team, or email qualityandcompliance@bch.org.au
